I entered my first management role as a trainee branch
manager with Queensland Permanent Building Society in 1975. At
22 years old, I was very young for such a position but an early
start was to be to my advantage. I soon became a fully fledged
Branch Manager and worked in the Brisbane branches of Chermside,
Fortitude Valley, George Street and Queen Street and relieved in
Broadbeach and Nambour Branches.

In 1976, I joined AGC Advances Ltd. again in a branch management
role and worked in various Brisbane branches - Mt.Gravatt, Moorooka,
Tank Street, Wynnum and Strathpine as well as Nambour and Cairns
branches. I learnt a lot in a short time and worked with many different
senior managers of various styles. AGC was a result driven operation
and I thrived in this environment. It was a great experience.
In 1979 I was approached to join Citicorp. I worked in branch
management roles starting as the Manager of Mt. Gravatt Branch
and then Chermside Branch which was the largest branch in the state.
Being provided with one of the first IBM PC's available was a significant
opportunity. I quickly adapted to the
technology and became expert in my knowledge of operating
systems and software.

In
1984, I was the first Citicorp Branch Manager in Australia
to receive a service excellence award. It was certainly an
honour at the time as the branch was recognised for
its "renowned customer service". From left to right - Tony Smallwood,
Marty Cooper, Laurie Ryan, Keith Douglas, Paul Smeaton, Kirsty,
Rod Stone, Dorothy Welch and Wendy Phillipson.

The opportunity to work with a US management consultancy firm
Lobue as Citicorp began a state then national centralisation of
operations gave me invaluable experience into process operations
and further enhanced my software skills.
When Citibank entered the motor vehicle wholesale and retail market
in partnership with BMW Finance Programs in 1986, I was appointed
the State Dealer Manager for Queensland.
My interest in technology and the ability to improve productivity
through better processes and clever software led me to self learn
how to write stand alone programs. These were subsequently adopted
commercially by Citibank and I traveled Australia wide training
other staff with the company to install and maintain the software
in the branches and vehicle dealerships as well as carrying
out my state management responsibilities.
In 1991, an opportunity came to me from outside Citibank
to partner in a business that would target Asian markets specialising
in business intelligence, market forecasting and risk assessment.

Hong
Kong Handover function at Conrad Hotel 1997.
The experience that I have gained
through extensive worldwide travel enables me to bring forward
ideas and solutions that offer the best future for the
Gold Coast.
Personal details
Date of birth: 25th December
1953, Warwick QLD.

The
Gold Coast has been an important part of my whole life.
Currumbin Bird Sanctuary 1960
My father, grandfathers and great-grandfathers have all worked
and lived on Gold Coast at various times with history going back
as far as 1860's. My grandfather sold his beachfront block of
land at Bilinga for 25 pounds.


My grandfather was a well known professional boxer in his day
and a close friend and chief sparring partner of the great Les
Darcy. My father was an amateur boxing champion and would have
represented Australia in the 1956 Olympics if not for a hand
injury.

Float like a butterfly - sting like a bee.
Many
of my friends were not aware until recently that I had trained
as a classical dancer in my younger days.
While I enjoyed the athletic challenge of ballet, it was not my
calling, even though I trained to a professional level and spent
time at the Suttgart Ballet School studying under Anne Wooliams
and also at the Victorian Ballet School. In the end, my lengthy
study of a demanding and difficult art was a factor in being chosen
out of a large group of applicants for my first finance position
which opened the door for me to a career which I enjoyed.
Standing up for a community
In 1984, as President of the Springwood Progress Association,
I led a community action to protect an important bushland area.
It was my first involvement in anything political. The Lands Department
had planned to develop an area of public land into a housing estate.
The land was a koala breeding ground and an area of green space
that was highly valued by the community.

I proposed and documented the Springwood Environmental Park Project
and spearheaded a major community movement with the help of some
very dedicated locals - Ted Fensom, Barry Fitzpatrick and Robin
Ormerod. We lobbied the Council and obtained their support together
with the support of the Federal Goverment. We put forward a candidate
who was elected to Council and I subsequently led a deputation
to the then Lands Minister Bill Glasson. My offer to him was to
buy the land off the Government. He was impressed by my passion
and sincerity and remarked that nobody had ever stepped into his
office with such an intention. The next day, he took our cause
to Joh's Cabinet and our request was successful. In the end it
took a total of six years to have the area finally gazetted as
Environmental Park.

People said at the time - you will never beat the government but
if you believe in the cause and you can get enough people to believe
with you, you can get the results.
In 2007 I stepped forward as a potential Gold Coast mayoral candidate
with a list of iniatives to make the Gold Coast a better place.
I was subsequently appraoched to join a Liberal team as their deputy
mayoral candidate. I had not been involved with a political party
as such before so it was a decision I made with some apprehension
but given the undertaking to embrace my policy platform it seemed
at the time to be a way to bring about change. It was a decision
that I regret making as the campaign was not well managed but it
did prove to be a great learning experience.
One thing is for sure,
if that team had have been elected, then the Gold Coast would be
in a far better position than what it is today. Tipplers would
not have been closed down and business would not be fleeing the
city as it is now.
